Marriott Executive Apartments Madinah

The staff is amazing specially the receptionists, they were very helpful and understanding. The location is inside the mall so it’s very easy to find everything that you need specially that there is a Carrefour in the mall. It takes 20 mins to reach the Haram by bus and sometimes it’s very crowded so you need to always be early to find a place because the 2 buses could be full but even if it’s full, they will make the driver comes back and pick you up Same happened to me while returning from the haram, i have to wait 40 mins so the bus can return and pick me up.

The waiters at the breakfast area were wonderful. Mr Naseeruddin needs special mention, so does the cook, and Mr. Ansari. They brought me freshly made cappuccino each day. Also, the cook made really good eggs to order, and they were perfect. The room was amazing, they gave us fresh plate of fruits each day, and they allowed us to stay longer as our flight was late.

I had the opportunity to stay at multiple hotels. But this establishment surprised me, truly. The service and staff kindness are exceptional. The shuttle service to the masjid nabawi is a wonderful perk. The spa, swimming pool, sauna and hammam were flawless. The facility has a direct acces to the mega mall which made shopping etc extremely easy. Special mention to the entire staff working very hard, having a genuine smile and interest in our comfort. We felt like true honor guests from beginning to the end of our stay. We even had the honor to meet the general manager Ali Nasila which must be the most professional and kind person I ever met in the hotel industry. It was a pleasure staying there, and I wouldn't hesitate for a second to come back. This stay has increased my trust in the Marriot chain. Thank you all for everything, on behalf of myself and family.

overall the rooms are very clean and spacious and they are too cold at times and we find little difficult to get sleep on very soft pillow . It’s little far from city center , that made us little inconvenient for attending prayers at Masjidil nabwi . They have shuttle coach for the mosque for all prayers which is very convenient.

The staff is amazing, so attentive and polite. The rooms are exactly shown on the site, very clean and comfortable. There is direct access to the shopping mall next door which is convenient.